Interview intelligence is touted as the “new way to hire” by recruiting teams the world over. It promises to harmonize the interview process by bridging gaps in candidate recruiter experience. Powered by Artificial Intelligence (AI), interview intelligence promises to reduce bias, streamline the hiring process, and ultimately lead to better hires.
The concept of interview intelligence is also a big upgrade from Asynchronous Video Interviews (AVIs) that dominated the initial hiring process. It adds the power of human judgment to the efficiency of AI-powered tools.
In this blog, we’ll delve into the world of Interview Intelligence, its benefits, and how you can leverage it to optimize your recruitment strategy.
Understanding Interview Intelligence
Interview Intelligence is a cutting-edge technology that leverages artificial intelligence (AI) and machine learning (ML) algorithms to analyze and improve the entire interview process. It deals with multiple aspects of the recruitment cycle, from candidate discovery and interview management to scheduling and evaluation.
With Interview Intelligence, HR professionals have been reported to make better data-driven decisions and upgrade their quality of hire. For example, using JobTwine’s Interview Copilot a leading insurance marketplace was able to improve the quality of hire 3X and saved 70% more crucial interview hours.
Key Advantages of Interview Intelligence
Interview intelligence platforms and tools have multiple benefits that are unique to each other. However, there are common advantages among them. If an interview intelligence platform does not include the advantages listed below, it is not one in the true sense.
I. Automatic Interview Scheduling
Interview Intelligence software should be able to automatically schedule interviews based on the availability of both candidates and interviewers. This has multiple advantages. One, it reduces the back-and-forth that happens when scheduling interviews. Two, it ensures each party can cancel or reschedule without fear of losing out.
JobTwine’s Smart Scheduler is a great example of this category. It allows you to schedule interviews, select the interview length, and set your interviewer’s availability. Once that is done, the process is completely automatic. It simplifies interview management to a great extent.
II. Better Interview Structure
A complaint and pain of HRs is that interviews, especially those of highly technical roles can become unstructured—causes of this interviewer fatigue, mismatch in expectations, and personal biases that creep in during evaluation.
Interview intelligence solves this by ensuring the correct questions are asked always. It also ensures that the interviews follow a good structure. For example, an interviewer using JobTwine’s Interview Copilot will have a set of questions that need to be asked. They will be getting prompts and feedback on the screen in real time. Once a question has been completed, they will get inputs on what to ask next. Guesswork is eliminated and the structure of the interview stays the same.
III. Improved Efficiency
A significant advantage of Interview Intelligence is the exponential improvement in recruitment efficiency. Tasks that once took hours or even days to complete manually can now be done in minutes.
Overtime, HR teams using interview intelligence tools end up saving hours of precious time. For example, a real estate industry leader was able to achieve $150,000+ worth of engineering cost savings with JobTwine. It also allows their team members to focus on more strategic initiatives.
IV. Reduced Bias
Bias in the hiring process can lead to unfair and non-diverse outcomes. Interview Intelligence tools standardize the questions and evaluation criteria ensuring that hiring is based on talent rather than backgrounds.
For example An HR team using JobTwine’s Smart Playbook builder will never face an issue with bias. There are 1000+ playbooks that can be customized and created to aid interviewers during the interview process. The questions are preset and evaluation rubrics are set to ensure human bias is eliminated during the process.
V. Data-Driven Decision-Making
AI-powered analytics in Interview Intelligence provide valuable insights into your hiring process. Time-to-hire, candidate conversion rates, and the effectiveness of interview questions are general metrics to track.
However, specialized platforms for interviews like JobTwine can also help with ensuring hiring decisions are made correctly. After every interview, the JobTwine platform generates reports for key areas where the candidate needs to be evaluated. A data-backed report is created that can be used in the decision-making process.
Not only does this make the decision fair, but it also makes the process 3X faster.
Leveraging Interview Intelligence for Your Interview Strategy
Interview intelligence while teeming with advantages needs a good setup to ensure everything works in harmony. It is therefore essential to follow a well-planned execution during the implementation of interview intelligence workflows.
Here are the steps that you should follow ↓
- Define Your Requirements
Before implementing Interview Intelligence, it’s crucial to clearly define your job requirements. What skills, qualifications, and experience are essential for the role? Having a well-defined job description will help the AI algorithms in Interview Intelligence identify suitable candidates.
- Choose the Right Interview Intelligence Software
There are several Interview Intelligence software solutions available in the market. Research and choose one that aligns with your specific needs and integrates seamlessly with your existing HR software. Choose one that gives you a 360-degree coverage of all your interview needs like JobTwine. Look for features that address your pain points, such as resume screening, interview scheduling, and evaluation tools.
- Customize Interview Scripts
While Interview Intelligence tools can generate interview scripts, it’s essential to customise them to reflect your company’s culture and values. Tailor the questions to the specific job role and desired candidate traits. Always remember to choose a platform that provides high levels of customization. For example, the Smart Playbook Builder lets us build a questionnaire from scratch with inputs along the way. That is the level of customization you want.
- Training and Onboarding
Introducing new technology to your HR team requires proper training and onboarding. Ensure that your team understands how to use Interview Intelligence effectively. This includes using the software to source candidates, schedule interviews, and evaluate responses. It is suggested to choose a platform that is easy to onboard.
- Continuously Monitor and Optimize
Interview Intelligence is not a one-time implementation; it’s an ongoing process. Continuously monitor the results and feedback from your recruitment team. Use the data-driven insights provided by the software to optimize your recruitment strategy further.
Conclusion
The competition for top talent is fierce now. Companies that use interview intelligence to the fullest stand to gain a big lead in the coming years. It streamlines the recruitment process, reduces bias, and ultimately leads to better hires.
However, we must be careful to ensure that the evolution of interview intelligence is driven by positive goals. Companies should keep the human interest first and build a future where interview intelligence is the great augmentor.
For a hands-on experience on how to use the interview intelligence platform, schedule a demo today with JobTwine at www.jobtwine.com/schedule-demo.
